BROAD RECORD CHECKS will not be available until January 1, 2025.
Child, Youth, and Family Services Act, 2017 (CYFSA)
O. Reg. 347/18 – Police Record Checks Reform Act, 2015 (PRCRA)
Please be advised that if you are applying for a VS, you do not need to apply for a CRC or CRJMC for the same position. The VS check includes these.
Welcome to the London Police Service's new online process for persons needing a police record check for volunteer, student or employment purposes. This system allows you to apply for a police record check 24 hours a day without having to attend our facility. All aspects of the process - including verification of your identification, fee payment and receipt of your record check results - are handled electronically. If there are no concerns or follow-up required, your record check documents will be available by secure download through your online account.
If you require a record check for any other reason such as: Rental Contract, Visa, Border Crossing or Foreign Travel please contact the Commissionaires (Great Lakes) office located at #14-1112 Dearness Drive, London, (519) 433-6763 ext. 224 (or 1-877-488-9370) to obtain a fingerprint based Certified Criminal Record Check.
Please note, to get a Police Record Check completed you must be a resident of the City of London.
Residents of Komoka, Delaware, Mt. Brydges, Ilderton, Arva, Thorndale, Dorchester, Ingersoll or any other town outside of the city limits must attend their local OPP Detachment to obtain their record checks. If you apply from out of town for a record check with London Police Service, we will be unable to process the check or provide a refund.
You cannot apply on behalf of another person. The questions used to verify who you are will be created from the information in your credit file. Questions are timed to ensure a prompt response and to enhance security and privacy. It is a criminal offence to apply for a record check on behalf of another person.
This process is intended for persons living and working in Canada. If you are living/working outside Canada, you should obtain a police check from the RCMP through the submission of fingerprints. Click here for details.
Please note, youth under the age of 18 can now submit their record checks online. However, this MUST be for a government agency (government funded not included). If you are under the age of 18 and apply for a non-government agency your record check will be denied and no refunds will be given (legislation permits us from completing checks for youth under the age of 18 for non government agencies).
Please be aware of these requirements before creating an account. If you fail to authenticate your ID, you will be provided with alternative options.
There are three levels of record checks available. The type of position you are applying for will determine which type of check you will require. In all cases you should consult with the agency, organization or employer that requires you to obtain a record check to determine which one is needed.
A police record check is current as of the date it is completed. It is your employer/prospective employer or organization's function to determine if the record check is current enough to be accepted for the position applied for. The London Police Services Board, its officers, agents and employees, shall have no responsibility or obligation to make such a determination.
Incomplete applications (i.e. no identification provided, authentication aborted / failed / not completed or further information requested) will remain in the processing queue for no more than ninety (90) days from the time of initial application. Fees are non-refundable and incomplete applications will be considered 'abandoned', and removed from the processing queue after ninety (90) days.
The London Police Service will return the results to the applicant only. We will not provide the results to a third-party organization or employer under any circumstances.
NOTE – Applicants under the age of 18 can apply online ONLY if the record check is being provided to a government agency. If unsure, please confirm with your employer as no refunds will be provided.
Position or Occupation (these are guidelines only, consult with your employer to determine which check is required)
Criminal Record Check (CRC)
Criminal Record and Judicial Matters Check (CRJMC)
School Teacher or Teaching Assistant (on hire or placement)
2.
School Volunteer (Classroom/Field Trip)
3.
Office worker
4.
Social Worker
5.
Daycare Worker
6.
School Bus Driver
7.
Taxi Cab Driver
8.
Retail Worker
9.
Personal Support Worker
10.
Factory Worker
11.
Food Vendor
12.
Minor Sporting Coach
13.
Scout Leader
14.
Hospitality (bars, restaurants, hotels)
15.
Tenant for rental property
16.
Youth Worker
17.
Nursing/Retirement Home Worker
18.
School Crossing Guard
19.
Landlord/Superintendent
20.
Security Guard
21.
Bank Teller
22.
Immigration/Permanent Resident (Please check with Immigration to ensure you need this check. Refunds are not offered.)
23.
Foster Parent
24.
Adoption / Kinship (* fingerprints required)
25.
Government of a foreign country
Non-Refundable Fee (excluding applicable taxes)
*As per Bill 13, Amendments to the Police Records Check Reform Act (PRCRA), volunteer CRC and CRJMC results will be provided at no charge by the police service. If the application is made online, there will be $9.95 processing/authentication fee + applicable taxes by the third party provider Forrest Green / PoliceSolutions.ca.
Criminal Record Check
Criminal Record and Judicial Matters Check
Vulnerable Sector Check
1.
For Employment (Over the age of 18)
$45.00
$45.00
$45.00
2.
For Unpaid Student Placement (includes volunteer hours if required by course)
$45.00
$45.00
$45.00
3.
For Volunteer (Over the age of 18) (letter from organization may be required for verification)
$0 *
$0 *
$15.00
4.
For Broad Record Check (ADOPTION) * Only available to those applying to adopt a child (or those over the age of 18 residing in the home where the adopted child will live), under the Child, Youth and Family Services Act, 2017 (CYFSA) or the Intercountry Adoption Act, 1998 (IAA).
n/a
$45.00
n/a
5.
For Broad Record Check (OTHER) * Only available to those who provide a service to a child or youth (and who do not qualify for a Vulnerable Sector Check) under the Child, Youth and Family Services Act, 2017 (CYFSA) or the Intercountry Adoption Act, 1998 (IAA).
n/a
$45.00
n/a
6.
For Name Change
n/a
$45.00
n/a
7.
For Immigration (Please check with Immigration to ensure you need this check. Refunds are not offered.)
n/a
$45.00
n/a
8.
For Government Employment (For youth under the age of 18)
$45.00
$45.00
n/a
9.
For Government Volunteer (For youth under the age of 18) (letter from organization may be required for verification)
$0 *
$0 *
n/a
10.
For Other
$45.00
$45.00
$45.00
11.
For Broad Record Check * Only available to those who may care for or provide a service to a child or youth under the Child, Youth and Family Services Act, 2017 (CYFSA). This includes Foster Parents and Kinship Care Providers.
n/a
n/a
$45.00
Estimated Turnaround Times (while the police service strives to meet these timeframes, there is no guarantee)
For Unpaid Student Placement (includes volunteer hours if required by course)
2 weeks
2 weeks
2 weeks
3.
For Volunteer (Over the age of 18)
2 weeks
2 weeks
2 weeks
4.
For Broad Record Check (ADOPTION) * Only available to those applying to adopt a child (or those over the age of 18 residing in the home where the adopted child will live), under the Child, Youth and Family Services Act, 2017 (CYFSA) or the Intercountry Adoption Act, 1998 (IAA).
~6 weeks
5.
For Broad Record Check (OTHER) * Only available to those who provide a service to a child or youth (and who do not qualify for a Vulnerable Sector Check) under the Child, Youth and Family Services Act, 2017 (CYFSA) or the Intercountry Adoption Act, 1998 (IAA).
~6 weeks
6.
For Name Change
2 weeks
7.
For Immigration (Please check with Immigration to ensure you need this check. Refunds are not offered.)
2 weeks
8.
For Government Employment (For youth under the age of 18)
2 weeks
2 weeks
9.
For Government Volunteer (For youth under the age of 18)
2 weeks
2 weeks
10.
For Other
2 weeks
2 weeks
2 weeks
11.
For Broad Record Check * Only available to those who may care for or provide a service to a child or youth under the Child, Youth and Family Services Act, 2017 (CYFSA). This includes Foster Parents and Kinship Care Providers.
