FAQ

1. Processing Time: How long does it take to process a PIC?

   
   PIC processing times can range from 2 days to 4 business weeks. While we make every effort to complete PICs in a timely matter, we are unable to provide an exact processing time, as processing times vary depending on whether any follow up needs to be conducted, files need to be reviewed, fingerprinting needs to be completed, the volume of PICs received, as well as if the applicant has lived elsewhere in Canada in the past 5 years.
   
   There may be additional delays for vulnerable sector applications due to fingerprinting requirements. Click here for further details.
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2. Receiving Your Results: Who can receive my completed results?

   
   If there are no concerns or no follow-up required, your result pages will be mailed directly to your home. The Delta Police Department will not release to results of a Police Information Check to a third party or employer under any circumstance. It is then up to you to forward these results to the agency that has requested the police information check.
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3. PIC Standards: What determines the type of information release on my PIC results?

   
   Police agencies across B.C., including municipal departments and the RCMP, follow the BC Police Information Check Guidelines to ensure that all PICs are processed with a consistent standard. Please click here to obtain further information about the requirement and processes for each type of check.
   
   For detailed information on what is released on a Police Information Check, please refer to the following documents:
   
   
   • Information for Applicants
   • Information for Employers & Volunteer Agencies
   
   By performing a PIC, the Delta Police Department is in no way making a recommendation as to the suitability of the applicant for a position, nor should an agency consider the existence of police information to mean a compulsory disqualification of the individual. It is important to note that information released on a Police Information Check in some instances is based upon information provided by the applicant. A police agency cannot guarantee it will identify all information pertaining to the individual.
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4. Self-Declaration: Why was I asked if I have a criminal record to declare and what is the purpose of this declaration?

   
   Self-declaration of a criminal record is a process where the applicant may declare his/her adult criminal record convictions to the Delta Police Department. This may allow the Delta Police Department to assess the accuracy of the applicant’s criminal record information without taking fingerprints (subject to additional fees) without the delay that a fingerprint comparison would cause.
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5. Fingerprinting Services: Do you provide fingerprinting services?

   
   Yes, we provide a variety of fingerprinting services, both ink and roll and digital. Refer to the following link for more information: Fingerprinting Services.
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6. Local Police Record Check: I need to complete a Local Police Record Check for record suspension (pardon) application, is it the same as PIC?

   
   No, a Local Police Record Check required for record suspension applications is different from a PIC. We can definitely provide a Local Police Record Check, please click here for more details
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